Private Lending Group (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with us online or through our services.

1. Information We Collect

We may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Company or organisation details
• Professional role or area of interest
• Information submitted through online forms
• Webinar registrations and attendance details
• Information provided in connection with lending enquiries, referrals, or partnerships

We may also collect limited technical information such as IP address, browser type, and device information for security, analytics, and service optimisation purposes.

2. How We Collect Information

We collect personal information when you:

• Register for a webinar or online event
• Submit an enquiry or application through our website
• Complete online forms or surveys
• Communicate with us via email, phone, or other channels
• Interact with our digital platforms and systems

3. How We Use Your Information

We use personal information for purposes including:

• Delivering webinars, events, and communications
• Responding to enquiries and requests
• Assessing and facilitating lending, referral, or partnership opportunities
• Managing relationships with lenders, brokers, borrowers, and partners
• Providing updates, insights, or relevant information
• Operating, improving, and securing our systems and services
• Meeting legal, regulatory, and compliance obligations

We do not sell personal information.

4. Disclosure of Information

We may disclose personal information to:

• Service providers and technology platforms (such as webinar platforms, CRM systems, email providers, and hosting services) where required to operate our business
• Professional advisers (including legal, accounting, or compliance advisers)
• Regulators or authorities where required by law

Where information is shared with third parties, we take reasonable steps to ensure it is handled securely and in accordance with applicable privacy laws.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored using secure systems and access is limited to authorised personnel.

No system is completely secure, however we maintain appropriate safeguards to reduce risk.

6. Overseas Disclosure

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate data protection measures are in place.

7. Access and Correction

You may request access to personal information we hold about you, or request that information be corrected if it is inaccurate or out of date.

8. Marketing Communications

You may receive communications from us relating to webinars, insights, services, or opportunities. You may opt out of marketing communications at any time.

9. Cookies and Analytics

Our websites may use cookies or similar technologies to improve functionality, analyse usage, and enhance user experience. You can control cookie settings through your browser.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: